Receptionist - State Farm Agent Team Member
Raleigh, NC
Receptionist - State Farm Agent Team Member
Full Time • Raleigh, NC
Benefits:
- Competitive salary
- Dental insurance
- Free food & snacks
- Health insurance
- Paid time off
- Training & development
- Vision insurance
ROLE DESCRIPTION:
As a Receptionist for Kelly Lefcheck State Farm, you will be the first impression of our Agency. The ideal candidate for this role will be an organized and detail-oriented professional, with a proven track record of providing stellar support to staff and customers alike. They will be energetic and willing to learn.
RESPONSIBILITIES:
As a Receptionist for Kelly Lefcheck State Farm, you will be the first impression of our Agency. The ideal candidate for this role will be an organized and detail-oriented professional, with a proven track record of providing stellar support to staff and customers alike. They will be energetic and willing to learn.
RESPONSIBILITIES:
- Answering, screening and forwarding incoming calls appropriately
- Scheduling appointments
- Managing calendar scheduling
- Prepping mail
- Providing prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding billing, claims and insurance coverage in a professional, polite and timely manner
- Ensuring the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS:
- Excellent communication skills - written, verbal, and listening - to interact clearly with customers, vendors and team members via text, email, over the phone and in person.
- Highly organized.
- Detail-oriented.
- Able to multitask.
- Experience in customer service required.
- Proactive in problem-solving.
- Able to work in a team environment.
- Experience with Windows computer applications.
- Able to coordinate and collaborate with others to achieve agency goals.
- Able to multitask and stay organized.
- Able to obtain Property and Casualty License.
- Experience with Salesforce welcomed.
BENEFITS:
- Paid time off (holidays and personal/sick days)
- Hourly plus commission/bonus
- Health/Vision/Dental benefits
- Growth potential/opportunities for advancement within my agency
- Personal/Professional Development and Training
Compensación: $16.00 - $20.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Raleigh, NC and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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